What is the cancellation policy?
The cancellation policies can be found in the Terms and Conditions on the registration site. Should you choose to cancel prior to December 1, 2021, there will be a $50 fee. After December 1, the fee to cancel your registration will be $100. If you cancel after February 15, 2022, there will be a $250 cancellation fee. If you do not attend the event and you do not cancel prior, you will not receive a refund of any kind.
Are there special rates for the hotel?
Yes, we have a contracted rate of $159 per night. You may book your hotel online through our event portal.
Is the hotel included in the price of the ticket?
No, sleeping rooms are not included in the price of admission. Your ticket includes admission into the event, breakfast, lunch and some receptions. Your National Diamond Awards entry and the concert are also included in your ticket. Guests are not included in your ticket price, but may be added on to your registration at an additional cost.
IS THERE POTENTIAL FOR A ROOMMATE MATCH?
If you’re interested in being paired with a roommate for the conference, you can contact [email protected]
What meals are included?
Monday’s Welcome Reception will have appetizers.
Tuesday will have breakfast, break snacks and lunch.
Wednesday will have breakfast, break snacks and lunch.
Thursday will have breakfast, break snacks, lunch and dinner for franchisees only.
Friday will have brunch for franchisees only.
What is the EVENT ATTIRE?
Conference attire is business casual.
The National Diamond Awards and Concert attire is cocktail/formal.
The Broker Awards Gala (Franchisees only) attire is cocktail/formal.
What happens if I need to update my reGISTRATION?
You can make certain changes to your registration or make payments by creating and managing your registrant account center. Registration opens July 1, 2021.
Who do I contact for any other questions?
You can contact [email protected] with any questions.